From a lashes perspective I'd give them a 4/5. They do a great job for a great price if you're getting a new set. Refills are expensive and they will charge you removal but the results are good and last a long tine. I also got my eyebrows done here and still on the fence about results. In all fairness I had them tattooed a few times before and they were faded to a light gray so microblading was difficult. They filled in the entire area in brown first and said they will add the hair stokes the next session. After a week when the tattoo scabs fell off you could hardly see the colour. She is going to Korea for a month but I'll post an update when they're done.