The décor is pretty, the chairs are comfy, and I really like their coffee; I drink my coffee completely unadulterated regardless to cut down on sugar and fat intake, but with these guys I actually enjoy rather than endure it, and (quite refreshingly) it doesn't arrive at absurd tongue-scalding temperatures. Good tea selection too. Never had the food, but it looks swell.
Can't say I care much for the service. It's not incompetent or rude, but it's astoundingly apathetic. Strictly functional. I don't mind toooo much, though; people leave you alone.