Like many others have said, customer service is nonexistent here. After waiting 25 minutes to be helped on a recent Saturday, I finally was able to talk to a salesman. I drove 30 miles to this Indian dealership and I was ready to buy a motorcycle. Unfortunately, these guys don't seem to have the same urgency that I did. I couldn't get them to help me purchase a new Vintage. This is the 4th time I've been there and that's it for me. I seriously don't know how they stay in business.
Anyway, I contacted the Indian dealership in Sturgis and I'm getting my new bike in a couple of weeks. They are paying for shipping the new bike and the return of my trade in.
I'll never go back to Ridenow.