| rev:text
| - Unfortunately, this office has failed both me and my husband. There are many issues here, but I guess with any business, the management should take the blame for the entire operation.
For instance, upon their first meeting she told my husband that he is obese. My husband works out almost daily, can dead lift 1000 lbs, but he weighs 215 lbs. He's loaded with muscle. Anyone with their eyes open wouldn't dare call him obese. Dr. Sood literally reviewed a height and weight chart and called him obese. He said, "Are you looking at me?" Obesity is about body fat, not weight. Something is definitely wrong with her diagnosis. She also tried to prescribe heart and liver meds based on blood tests. My husband pulled up the levels online. The values were in the middle, not risk ranges.
I found Sood through Zoc Doc. I was in extreme pain. I had been to the ER, and two different urgent care offices. I decided it was time to find a primary care physician. She specialized in Internal Medicine and had survived several cancerous diagnoses. I thought she might be able to help me.
At my initial appointment she determined my pain was due to being a new NV resident. She said that "everyone" has allergies when they move here. I had never experienced allergic problems in my 44 years. She said she was sure of it. She said I had sneezed too hard and pulled my chest muscles causing me pain. It needed to heal. She prescribed at least four different meds and a slew of tests to find out what I was allergic to. I left the office, bought tons of meds, went in to Quest for testing... and guess what? I have zero allergies.
Okay. I return. She reads me the results. She just shrugged off what she told me about the allergies.
I needed her to figure out what the problem was. What is my problem? She focused on me working out for some reason. I am also in anyway near being in danger where a doctor should prescribe me a workout routine. I expressed my undiagnosed CHEST PAIN was a concern of mine. I was not and could not workout with the SHARP, STABBING pain. No answers from her.
My husband comes in for a follow up appointment where she told him he needed the liver meds. The receptionist asked him how I was feeling and he said I was in extreme pain. She grabbed my chart and started discussing details with him. She suggested that I might have Acid Reflux and had I tried this medication or that. When he told me this is was not happy. I had not signed any paperwork stating that my files could be shared with anyone. Just because he is my husband there is still patient confidentiality. In addition, she is not a doctor. She has no business prescribing meds to me through my husband.
I contacted the office numerous times in the past 6 months asking for solutions. Asking had they received my medical records from the ER, etc. I called the ER to complain because Sood's office said they weren't getting a reply. When I contacted Sherrie, Sood's receptionist, it turns out she was sending the request to the wrong number. I gave her the correct number. I called about a month later after having another crazy pain episode. This was last week. Sherrie told me that the hospital said they do not have any files for me "at all". What?
During that call I expressed how I truly needed some resolutions. Sherrie asked me if I wanted to see a Cardiologist? I said, "Shouldn't Sood decide that?" I don't know what to do. She said she would call me back with a referral after speaking to the doctor.
Later that day I drove down to the ER. I was able to retrieve my records in literally less than five minutes. I told the attendant at the hospital what Sherrie said. He claimed he never had any requests. I believe him. I immediately called the office again. Veronica (another employee) answered and I gave her my name to speak with Sherrie. Sherrie never came to the line. It's been five days. They do not know that I have my records (now they might if they bother to read this) and I still have not received a call for a referral. Do they care if I have a heart attach? Clearly not.
As someone suffering with heart, lung or some sort of pain that is chronic, I would highly suggest that no one visit this office. I still cannot say what is hurting me and clearly the doctor and staff do not care. I do not believe that Sherrie put forth any real efforts to get my records. I also do not believe that she notified Sood that I wanted a referral. Sood may not know about the many times that I've called in pain. Even so, Dr. Sood is aware that I am her patient and that my issues were unresolved when she last saw me. Prescribing cardio exercise to someone with chest pain sounds like she's just winging it at this point.
I'm leaving this review here because this is Sood's business and she will not be able to claim that she doesn't know about my issues even if the receptionist isn't sharing the details.
Sood is out of touch.
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