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  • I would like to share an incredible bad experience I shared with friends and relatives at Humble Pie at 64th Street and Greenway in Scottsdale.... Over the last four years we have celebrated my grandson's birthday at this location with a reservation and this time it was for 6:30p....Well on Saturday night all 13 of us showed up to celebrate the birthday and were told we have your reservation but we have no seats. We asked why and were told by the manager that the owner of this location made a decision to expand another group without a reservation thereby leaving us without tables for us and my 11 year old grandson. The staff just ignored us and the manager was to busy to even discuss the issue...we finally got seated at almost 8p.....I have never witnessed such disregard for customer service.....everyone was disappointed and to the owner who I am told is Tim Valencia, although the staff didn't know how to spell it, will understand how awful his impact had on all of us and certainly hope he treats his grandson (if he has one) with more compassion..... Might also add, the restaurant is understaffed and I heard complaints from people on their way out of this beer joint.
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