Horrible experience.. They were out of the majority of bagels.. We had 2 options. The first gal did not say a word to us, she stared at me until I started to order. The cashier told us to "hold on" because she couldn't figure her till out and the second cashier walked away when we turned to him to help us. They handed us our drinks and food with "here you go" not even eye contact!! The manager stood there watching this entire interaction. What a terribly disappointing place. Every other einstens is so decent. Driving all the way up to eastern for the other location is totally worth it!