I do like this location simply because they do takeout and its nice to take my pho home. Admittedly they only get 4 stars because sometimes I've called in an order, they tell me it will be ten minutes and by the time I get there, my order is not ready nor does anyone seem to recall me having put one in. I go at least 3 times a month if I can. The males seem to do this more then the females working there. It has happened more then once and it does get annoying after awhile. It is also a hit or miss sometimes with the soup itself. There have been times I have gotten meat that appears a little off putting and I get sick after eating it. It's rare but it does happen.
Overall I enjoy coming here, as I can just pick up my soup after I get off work and go. Admittedly I wish they stayed open until 11 instead of ten like their spring mountain locations but otherwise no other complaints.