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  • Do not go here. The doctor made me switch from my Acuvue Oasys lenses to Pearle Vision brand and they are terrible. Luckily I opted to do a trial so I didn't order the PV brand lenses, but when I asked for my prescription it took them 5 days to get it to me. They kept saying they would call back and they never did, I had to call every day. My glasses were an even bigger mess. It has been three weeks and I still do not have my new glasses. They keep saying they'll call back when they have an answer as to why they have not arrived, and no one calls back. I am getting married and leaving the country, and they guaranteed they would have my contacts and glasses by then, and they were not able to deliver on that promise. Horrible customer service, always pushing Pearle Vision brand, and none of them know what they're doing. Everyone that works there is very polite and professional, but something is wrong with their corporate structure. Save your money and go somewhere else.
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