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  • Around 8 PM my roommates and I are hungry, not wanting to cook, so we decide on pizza. This Pizza Hut is a stone's throw from our house and we have a coupon, sounds simple enough. WRONG. After ordering online, I pull up to Pizza Hut around 8:30 and walk up to the door.It's locked. Confused, I try the other door. Locked. There's a boy inside sweeping. He looks at me, I gesture to the door, and he then continues to sweep. Huh? I walk back to my car and look up the phone number on my GPS, there is no answer, so I drive home. I get to the house and tell my roommates what happened, so we pull up the online order and see if we were able to order due to a glitch, since they were obviously closed. 9 PM closing time. It's now about 8:45 or so, and my phone rings as we are still looking at the computer. "Hey this is... from Pizza Hut.. are you going to pick up your pizza?" Um... I tried.. "Okay.. so how long will it take you to get here?" Um... 5 minutes I guess... I drive back and walk up to the door. The door is still locked, that kid in the corner is still sweeping. I knock loudly on the door and three people appear from the back kitchen area. "Sorry about the mix up, we upgraded your order for you." Open the box- instead of the Supreme Pizza Mia we ordered is a very old looking pepperoni stuffed-crust pizza. Huh? "So the total is $16.25." What? Is this happening? .. Um I'm not paying for this... Everyone looks at everyone awkwardly, but the kid in the corner keeps sweeping. "Oh.. Okay..hold on." The man in a tie, who I assume is the manager goes into the back and grabs one of their new pasta dishes, and puts it on top of the unwanted pizza. "Tell you what- Dinner is on me today, miss, have a great night." Um.. okay.. Thanks... Never got an explanation for the bizarre first trip and more importantly never even got the pizza we ordered. Drove back home.
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