rev:text
| - I give this place 3-1/2 stars for food, 1 star for service. I came here with a group of friends for dinner on my birthday. First the good part, the food: I'm not a fan of thin crust pizza, so opted to go for a couple of the appetizers instead. Ingredients were fresh and tasty, and portions were reasonable. I ordered the caprese and the salami/cheese sampler. Strangely the menu said the caprese came with bread, but the sampler did not; the sampler also only had 4 small pieces of the same kind of cheese, instead of an assortment as I expected. Good, but still odd. My friends all ordered pizza, so I had a slice of the Margherita just to try it, since the friend who recommended the place had raved about the pizza. It was actually quite good; toppings were flavorful and the crust in particular was very nice, chewy and substantial enough to be filling. If I came again, I would probably order the pizza. I wanted to order soup, but the choices were uninspired: a white mushroom soup and a red tomato soup (although now that I think about it, that's exactly how the waitress explained them, so she didn't exactly make either choice sound good).
What put a big damper on the evening was the waitress. She was friendly enough when we arrived, but very quickly I noticed certain things. It was like she couldn't be bothered with us; she hardly ever came to check on us, never asked if we wanted more drinks, and never asked if we wanted dessert. When our food was delivered (not by her), she was never there to make sure we got the right orders and we were happy. If we wanted anything, we had to flag her down and she would walk away without saying anything. My caprese came with nothing on top except fresh basil and the bread that was promised on the menu never showed, so I had to call her over to get olive oil and balsamic vinegar; she was already leaving the table before I could ask for the bread. After this happened, I commented to my friends that I didn't like the waitress because she seemed very snooty and apparently had better things to do than her job. Later on, as we were finishing eating, she brought two checks over, one for a friend at the end of the table and the other for the rest of the table. Apparently she separated out the check for the friend only because she asked, but never checked whether anyone else needed a separate check. This was a problem for a couple other people, who felt they didn't even get a chance to say anything. When they asked very politely if the waitress would mind splitting the rest of the check up, she rolled her eyes and said "I mind" and walked off. She finally did come back with separate checks for the two of them, but still didn't verify if anyone ELSE wanted separate checks.
We had a movie to get to by that time, so didn't hang out for long, but as we were walking out, I realized she never asked us if we wanted dessert. On top of that, my friends had talked to her in the beginning about my birthday and supposedly she was going to bring something out, but it never materialized. Not that I minded that part, as I'm not into that kind of thing, but I don't know if she forgot or didn't care or what. And not even a mention of it to me. Anyway I doubt I'll go back again; there's no excuse for hiring bad servers in what is otherwise a decent restaurant.
|