In order to review this location, I was forced to give it a star. And that's being generous! I felt that everyone should be warned prior to visiting this downtown location.
This has got to be the worst service; granted it was "rush hour", but it shouldn't take almost 20 minutes to make a simple turkey panini. What was even more aggravating was seeing people having ordered after me get their food first. The cashier gave me my coffee right after ordering, but I wanted to wait for my panini so as to not drink the whole thing prior to eating. By the time I actually got the chance to sit down and "enjoy" my panini and coffee, it was lukewarm at best. So disappointing.
Avoid ordering food here at all costs!