Fantastic place. Amazing decor. Really ok food. I think they are working the kinks out.
Has great potential to be a very good restaurant.
I really really like it. I want it to succeed.
I was in the hospitality industry for many many years. It's nice to see beautiful big restaurants in Toronto.
Take this advice or leave it.
Your hostesses are very inexperienced. The poor things look like deer caught in headlights. It's a hard job I know but some one more seasoned with a strong personality would do wonders.
The staff are really inexperienced. I've been there 3 times. The young waiter with the scruff seemed scared and was literally throwing plates on the table to keep up, he was only serving 3 tables at brunch. He forgot coffees and took orders down wrong. He needs to be trained. Again no personality. You can't charge 24 bucks for a sandwich and and have it served by someone who doesn't know where they are. It's not a diner.
We had visited Cluny the week before at brunch and the waitress brought out raw food. I don't think it was her fault but rather the kitchens fault. But we had to try to convince her it was raw and she questioned us. Lol An experienced eye can tell when food is served uncooked.
All in all it's a fantastic place. Management needs to rethink if they want the restaurant to succeed or fail. The reason for this Reastaurant not doing well lays in the management hands. I hope they do. It's a gem just waiting to shine. All the best and good luck. This review is not from a bad place. I really want it to do well.