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  • We go to this Starbucks every time we go to this Starbucks which is at least three times weekly. We got coffee and forgot to get my son's water. So we sent him up to the counter and he ended up waiting close to ten minutes for the Carrie the barista to help him. When she did, she was rude, acted like he was bothering her and she told him that they don't give out waters and that he had to pay. We've gotten a water every time we got our coffee and were never charged. It's ridiculous that the price for water changes with the barista. Baristas like Carrie should not be in customer service with an attitude like that. It wasn't even like it was the money that was the issue, it was everything with that whole experience. And my son was embarrassed and didn't understand how people can be so rude.
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