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  • Horrible ownership/customer service. I called in earlier in the day to confirm hours and general pricing to have 2 shirts and a suit jacket tapered. Shortly later, after driving 15 minutes to get there, the owner (who didn't bother to get off the phone from her personal phone call) proceeded to say "oh I'm too backed up to do anything for you" as I walked in the door. She proceeded to ignore me and go back to her phone call. When I asked why she didn't say that before when I called a little bit ago, she just looked at me with distain. And finally after an awkward silence said "fine it will be at least 4 weeks" and she went back to her call. Needless to say, I left. Thought I'd give a new place a shot but definitely not her after this experience.
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