Fletcher's is a joke.... I went there for and oil change and they convinced me to buy 2 get one free. So my total out the door was $40. Well making this next appointment was the worst!!!!! I called everyday at 8am for there stupid same day app. crap and somehow they were already booked for the WHOLE day or didn't answer. I went in to get the refund for my other one I purchase and they would only give me 8$!!!!!!!!!!!!!!!!! When I should have gotten $20. The guy gave me so much attitude when I said fine I'll take the eight buck. But I have obviously can't get any help from them so it's 8$ or nothing! They also did nothing to try and accommodate the annoying situation they put me in .