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| - Dear Apple Store, Why do I hate you so much? ummm well because this store is useless!
"GENIUS"; even if I was being sarcastic, I couldn't use this word for the people they have working here. I generally have horrible experiences each time I come to the Apple store, and I honestly don't know why they have to be much morons!
I have been having troubles with my iphone, which I treat like if it was my baby, it has never even touched the floor!! Randomly one day I noticed my phone had stopped vibrating, and it was driving me nuts!! I needed my vibration to work in my phone because alot of times I do not hear it when it rings but I can feel it so I took it in and I made an appointment the day before but still had to wait and wait and wait.... an extra 45 minutes after my appointment was supposed to be!!
When they finally called my name, they looked at my phone and right away said "Water damage". I hate it when they give you that same answer no matter where you go, I had to take my fujifilm camera in for service because a button wasn't working and the first thing they told me was water damage so after a little yelling at these idiots they decided to fix it and surprise, surprise, there wasn't any water damage!! duh, like I always go swimming with my non-waterproof camera the same way I always take my iphone in the shower so it can get clean too!
After Apple wouldn't help me, I left and called Apple Customer Service who was more then happy to help me and the next day I had a call from the manager of this store telling me how sorry he was and to come in and he would help me, so I did, and what do you know? I just wasted another trip because they didn't have an iphone to replace mine with....
Eventually Apple Customer Service mailed me a phone overnight and it arrived within 24 hours, It was much faster service and more helpful then any of those morons, I mean genius's working at this apple store.
I have ever since been dealing with Apple when I have a problem through their Customer Service agents and so far I have had nothing but good experiences.
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