Stay Away!! I would give negative stars if possible! The WORST customer service experience I've ever had. I purchased $3k+ in appliances, bought the protection plans and had their store install for us to ensure accuracy. My refrigerator is now leaking and all parties claim it is NOT their issue, and they will not fix it. Rico, the store manager, was unapologetic, not helpful and down right rude. He simply repeated over and over that it "wasn't his issue." Losing my whole family as customers is his issue. My mom worked at Lowe's for 15 years. Home Depot just gained a new customer thanks to Rico and his shitty customer service.