my husband and I had come to this facility since moving here in 2010 however we will be looking for another place. here are the reasons: 1. I have somewhat complicated eyes in that I need progressives, come to find out the lenses in a VERY expensive frame (dolce gabana) that I purchaed from them weren't quite the correct measurements and my eye vision had most likely deteriorated from that. 2. when my husband went, the 'machine for retinal exam was down' and so they ushered him in to the room to see the doctor. when visit was done, instead of offering to do the retinal exam (which was included in insurance payment), they told him to come back b/c they didn't have time to accommodate him. Really?? 3. as the years have gone by, I have felt like it's progressively becoming more like an hmo place -get em in and out as quick as you can. 4. wait times have exceeded 1/2 an hour.
we are done w/ this place, big time.