This was our third visit here. The last two visits the food took about an hour- for burgers and fries and they were way understaffed This most recent visit we only came for pre-concert beers and the service was terrible. The bar tender in the back was essentially ignoring customers and people were given refunds because food took so long. It was topped off by the kitchen staff yelling at people as they walked in "we're closed!" "No more food orders taken"- at 8pm when hours say 10pm! Burgers when we've eaten were good and staff, when they helped, were nice enough. They need to staff up and it could be a great place