After arriving and being seated in my party of four around 10:30 p.m., we had to wait close to an hour just to get an appetizer, which we never did receive! Food was pretty good, but the speed of service and attentiveness was just terrible. They weren't even THAT busy. It's not like there was a Tribe or Cavs or Browns game that night, just the Night Nation Run race. If it were up to me, I would have walked out. If it's a choice between this location and the one at 1301 East 9th Street in Cleveland, Ohio, go to the one on East 9th, which is nicer, anyway.