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  • Getting some stars for their customer service as far as politeness and getting back to phone calls. I have to ding them because they sent my minivan home without repairing it. Another body shop that has excellent reputation among the locals found an electrical issue and we discovered it was covered under warranty so we had it towed to thedealership here in Concorde. They barely had it for an hour and we got a call that nothing was wrong. We find it hard to believe they ran through diagnostics in this amount of time if they claim they did. They also claim there's actually nothing wrong with it and we should feel safe to take it home. This car wouldn't start in the heat of the sun the other day and the total driver couldn't get it to start either. There's clearly something wrong with it other than the battery but this place doesn't want to fix it because it's covered under warranty and they're not going to make any money is my opinion.
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