Always good customer service and a relaxing atmosphere. I can leave my worries in the car and relax. Good upcoming stylist, Rasheen has been my stylist for years, if it isn't broke don't try to fix it. We communicate and I let her do her job. I don't have to wait 8 hrs to get my hair done. The shop is nicely decorated, there is a place to wait, no kids not running all over, clean, and great fragrance. Elysium is where it's at!