My Friend loves Swiss Chalet, and always wants me to go with him. I finally did. (I've previously been to a Swiss Chalet on Vancouver Island.)
My Chicken came (I got the 2 pieces of dark meat and mashed potatoes) And it was really slimy and gross. This wasn't the terrible part -- what is with those mashed potatoes? They tasted like they were instant mashed -- and I'm pretty sure they were. They also gave me a huge portion of gravy for the tiny portion of mashed potatoes -- what a waste. Redeeming quality of the meal -- the coleslaw wasn't bad.
The one on Vancouver Island has way more class than this one , I'm not sure if it's because this one is downtown Toronto? Needless to say, there is no excuse.