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  • Went to get paint on Friday. One young man working. 7 people waiting for paint. Another HD girl comes over and starts quacking at the young man. She asks where is so & so? She is loud enough for everyone to hear and not kind at all. Telling him the other girl should not have left. He said he was busy and trying to help everyone. She tells him to calm down. She starts to help customers and is rude to them. Did not apologize to customers and started waiting on people out of turn. I stood there about 20 more min till I got helped. Chalked it up to circumstance. Had to go back for more paint on Sunday. More of the same. Same 2 employees working. Stood there again for 20 min. Did not get acknowledged by either of them. No one said they would be helping me in a minute. Nothing - not a word. Finally the young man puts his cell phone back in his pocket and asks if he can help me. Duh! I need paint. Told him he did the same thing to me the other day. Looked at the other girl over at the paint samples - she's putting her cell phone back in her pocket. Neither of them seemed like they could be bothered in the least little bit. Stopped at customer service and told the cs person the 2 employees in the paint area need training, He asked me if I had paid for my paint. Yes, thus the receiptand paint can in my hand. He said he was sorry and started to say "on your next visit...do you want to speak to a manager?" I told him there would not be a next visit. If you need paint try Lowe's. Even worse than your typical Home Depot experience. When customers are just looking at each other and shaking their heads, you have a problem Home Depot.
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