After posting my review, Cory L. got in touch with me and wanted more information about my visit. She was very responsive and even asked my thoughts on things. This proves to me that I had a rare occurrence when I was there, as I thought may have been the case. Big thumbs up to customer service and Cory! Thank you for taking the time to respond. I look forward to my next visit there, I have been wanting more of that brisket and the bacon wrapped jalapenos!