What a lousy experience! I went in to get a hair cut. They don't take appointments but you can put your name on a list. The bad thing is that if you're sitting there waiting, the people on the list can come back ANYTIME they want and get in front of those who have been waiting! I expressed my dissatisfaction about that and one of the stylists (Grace) thought it was funny. Nice! Suffice it to say I won't be going back here!