By far the worst massage place I have ever been to. I went to the Mission location, the place itself is ok but the staff is terrible. From the moment you call to book and appointment they try to up sell you with any product/service you can think of, not to mention the pressure for tipping as well. The massage therapist... oh boy... not even sure how he even got licensed. I told him what areas I was concerned about, he did not care AT ALL. He rushed through the entire massage that was supposed to be a 60 min massage and ended up being about 45. I do not think this person knew anything about muscles, or he had any interest on the work he was performing. When I left I was asked how my massage was, I said "terrible". They rushed to get me out of there so other customers would not listen to my comments. One of the girls gave me an email address where I could send my comments to, I spent the time writing in detail about my experience but I never heard back from anybody in their office. If you want to go to the "Walmart" of massages, go to Massage Heights. You will save a few dollars at the expense of an absolutely terrible service.