right off the bat the women working were very unfriendly. my friend and i sat down and were not even asked how we wanted our brows threaded. one we were finished we proceeded to the cashier where we were asked if we wanted a coupon for their $25 eyebrow special and my friend assumed we would just get a flyer-like coupon. the woman began to write out our coupons and when my friend and i realized be were going to have to pay the $25 up front we told the woman that we didn't know and didn't want the "coupon" ( we should have been asked if we wanted to purchase a bundle). this made the woman helping us agitated and she called over another woman who proceeded to tell us that they couldnt cancel the coupon because they had serial numbers and it would mess up their system while the other woman was guilting us and making snide remarks.
awful customer service.