This was honestly the worst postal office experience I've ever had. I had an appointment at 9:45 and the manager kept telling me to go sit down and that someone would call me. They did this to everyone who was coming in for a passport today. One hour later and after they helped some other girls do a walk in for a passport, I finally get up to ask what's going on. They tell me I was late and that I was unprepared so I shouldn't even be getting a passport today. Everyone is rude and inefficient. I didn't know a manager of an establishment could be so awful! As soon as I was about to get helped, literally mid-service, they told the girl helping me to go take a break and left me standing at the front to wait. I'll make a trip to a different location next time because this was ridiculous. And it wasn't to just me, it was to everyone who had an appointment so don't even try with that because they do not care.