My rating comes from high expectations and anticipation. (Stemming from rave reviews and seeing it on national TV...) I went during lunch on a Monday, didn't have to wait too long, maybe 5 minutes if that. So far, so good... Got the gyro with the sauce, all the options (tomatoes/onions), and it was really just a huge pita with a ton of meat. Nothing about this gyro set itself apart from the others I've had. It certainly doesn't compare to the BEST gyro I've ever had- Uncle Gussy's Food Truck in Midtown East, NYC. Steve's was just a massive amount of meat I couldn't even eat in one sitting. It did make good left overs the next day, but honestly a Fergie's gyro in Parma is just as good.