Came here for my first ever manicure just over a month ago.
Didn't get spoken to at all during the appointment (she just spoke to her colleagues in her language. So I couldn't even join in with those conversations). Didn't get offered any beverages. After saying it was my first one I was given no direction, for example I wasn't told how long to keep my hands in the dryer as its not a timed one - I was just left to it and it just seemed to do short bursts.
The nails were prepared well and nicely. They have a huge range of colours and designs. The polish however wasn't so good on two nails.
I didn't have much to go on at the time, but as I've just had a manicure elsewhere that was miles better both in quality and customer service it really showed me the difference.
So it was fine. But that's it.