Their barbecue is ON POINT! It's actually better than many places I've sampled, even in the south. Their customer service is wonderful; you're greeted almost as soon as you walk in the door, employees are quick to offer suggestions or satisfy any request, meals are served up super-quick, and the restaurant is very clean. I took one star away only because it's a "fast food" establishment and not what you'd expect from a typical barbecue joint.
What to order: ANYTHING. It's all good! My personal favorites are the pulled brisket, barbecued honey ham, and the pulled pork. As for sides, I've really never had a bad one. I personally love the onion straws and the mac and cheese is very good also. Don't forget to grab a sweet tea to drink!
Extra bonus: They have all-you-can-eat free vanilla cones to end your meal.