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  • Follow up review: Collision repair guy gave me all sorts of reason why I got a crappy job, my car was old?! It had less then 19,000 Miles on it! $60,000 vehicle! That doesn't cut it. Then to try to smooth things out, make things better, the collusion manager said he was sending Ricks Detail service to clean up the vehicle after how it was left from the work they did. Rick detail service didn't come out it was another company, so I was lied to again. These ppl do nothing but deceive people Then I went to Quick lane to get an oil change, was told that my vehicle that has only 20,000 Miles on it that the tires were bad. They outfit new vehicles w/the worse tires you can put on a vehicle. Was quoted $237 per tire, buy 3 get one free. No full disclosure and no line item was given for all the extra charges I was charged for and I never asked to a warranty on the tires as they already came with a warranty. So they tacked that on as well with out even asking me. This goes against Uniform Code of ethics, the broke federal law! I'm so sick of the deception w/all these Ford dealerships that my cars won't be repaired or cared for by unethical cut throat con-artist! Then after all the BS, Jim Krutcher the GM says don't ever bring your vehicle back to Berg Ford. Now I'm dealing with things that may have not been dealt with in the collision department that aren't working right. All I have to say is this dept and quick lane and mostly Krutcher Are complete Aholes to the max! Dishonest and I will be reporting them My first review: The guys here are extremely honest and I've always received great service every time I come there to get mine looked after. They've been caring for our vehicles now for 3 yrs going on four. They have a decent lounge to get breakfast, lunch or snacks and a place to watch tv. If that isn't your going they're more then happy to shuttle you home and pick you up. So far no complaints w/great customer service.
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