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  • If I could give this place -5 stars I would. The service was terrible! Took them almost 3 minutes to even realize I was at the register. The cashier, didn't get her name but our receipt says "Alex" was her name. Anyways, I asked her about what type of chicken they put in the tortellini and it seemed to inconvenience her that she had to turn around and ask her manager. My boyfriend ordered a simple turkey, egg and cheese sandwich plain. They gave us a sandwich with turkey, lettuce, tomato, and no egg. When we tried to get them to re make it, they were very rude about it and it took them another 15, almost 20 minutes to get us our new sandwich. Then the second sandwich they gave us was wrong again! They put egg and sausage on a bagel? Nothing near what we ordered in the first place! At that point we had been waiting almost 40 minutes for a breakfast sandwich and gotten 2 wrong sandwiches and terrible service. When we spoke to the manager on duty about it he just shrugged his shoulders and said "well that's how it's made". We were furious and ended up leaving without even getting a third sandwich. Ridiculously ran business and we will NEVER be back. I advise you to go ANYWHERE ELSE. The cashiers and management need to be put through a customer service training or else this place will run itself into the ground within the next year.
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