Very disorganized and constantly short-staffed. Shame on Holiday Inn Resorts for allowing a business to function like this on their customer's dime. Staff is over-worked with no lunch breaks. The EEOC would have a field day with this place. Ran out of wings and ran out of fries during Easter weekend. People are getting up and grabbing their own menus. Other than that, nice staff, despite the pressure, good food and drinks, when you finally get your orders. A lot of potential here if owners took an interest in their "Gold Mine."