I thoroughly have enjoyed this place every time I've visited. The staff is not as enthusiastic as you would think but that's ok. As long as you're not cussing or purposefully mishandling food unsafely I'm good. Everyone has bad days. I haven't brought myself to try many of the different items they offer as I always have a good meal with what I usually order. Chicken is good. Although last time I went it was just a tad bit pink. I didn't get sick and am still alive to write the review so it was fine. If you think the gravy or potatoes are bland then why not try some of the salt seasoning they give you mixed in with it. It's actually REALLY good! I would literally go out of my way now to go to Bush's and avoid raising canes at all costs. Much more calm experience and it doesn't feel like you're standing in the New York stock exchange like the other place.