Seemingly always crowded, but for a restaurant that is a good thing: it lets you know that other people enjoy it.
I have been here twice now for dinner, and the wait hasn't been too terrible. The service was good, considering how busy they were, and the food was good to very good.
During my most recent visit, I had the lasagna, which was very rich and large-portioned. I can generally eat a good bit, especially of Italian food, but that evening I had a nice bit to take home as leftovers.
My girlfriend at the time said the Tiramisu was very good as well.
Prices are maybe a bit higher than some other Italian restaurants in the area, but you get a lot of food for the money, so that's not a big deterrent for me.