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| - I have tried Indigo Crow three or four times for HH in Cave Creek over the past year and it's gotten worse each time...and the most recent was the nail in the coffin. My bf & I went and sat at the bar..
First- we were ignored for better part of 5 minutes by bartender w glasses & a beard. There were only 2 other couples at the bar...when he finally acknowledged us he asked us "what could he do for us"..we looked at each other and asked for menus and our bar top to be wiped from previous guests.
Second- we ordered four appetizers..flatbread, brussel sprouts, a salad, and pork wings. First two came out- one was wrong item entirely- and after offering them to us (mussels) the MANAGER auctioned them off to other "regular" guests after I had meekly agreed to try them..I typically don't like mussles but was going to give them a shot..guess not. The flatbread was good, but tiny for price, Brussels sprouts were ok. Better the first visit I'd made...The third item, the salad, didn't come until we'd finished the flatbread and sprouts completely. Then the bartender blames the chef for the pork wings that took 35 minutes..brings them, and leaves them on the bill.
Third and final annoyance- I called the restaurant to explain why I was unhappy, as my bf & I do not see eye to eye on service standards and he get flustered when I feel the need to complain..so to avoid an argument with him I called later and the MANAGER ( who auctioned food off in front of us, AND was sitting screwing around w his phone at the bar during our visit-I find that SO unprofessional unless it's McDonald's) took my email address and promised a visit on him to rectify the events, agreeing that service should go basically unnoticed when dining out (his words) and I haven't heard a thing since..
My bf & I had gone to J&G at the Phoenician recently, where prices were comparable, but the staff and service were impeccable. Indigo Crow is a No-Go
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