| rev:text
| - Prix Fixe Event Review:
We chose P.J. Clarke's to host a family member's 100th birthday. As there were
roughly 50 people attending, we chose to do a prix fixe menu in the Sidecar room. We chose a $45 per head menu that included soup, salad, entree, 4 family-style sides and dessert.
From the beginning, there were glitches. We called the restaurant several (4) times to set up an appointment to discuss the menu. No returned calls despite direct promises to call us back. At that point, we started to reconsider our choice. However, we finally set something up and had our menu appointment. The staff was very apologetic but, still, not a good start.
The day of the event, the restaurant was really welcoming and let us set up in the room prior to the event. It was great having that flexibility, we didn't feel pressured to get in and out.
Unfortunately, when the dinner started, so did the problems. The main problem was that they understaffed the event. There were 2-4 servers working the event, but most were just bringing out the food. It was really hard to get refills, silverware, etc.
During dinner, the tomato soup, which, per the contract, was to include grilled cheese toast, did not arrive at the tables with the toast. We asked the waitress about it and she said, with a bit of attitude, "no one told me that it was supposed to come with the soup." It was clearly on the menus sitting at every table. So, we had to then flag down the night manager who apologized and handed out toast to everyone (she was really nice and helpful). Sadly, most people had finished their soup at that point.
Then, they brought out the salads. Many of them didn't have salad dressing and, once again, waiters had to be flagged down. Next, they brought the entrees, but didn't provide steak knives for the skirt steak. Basic necessities were hard to come by for this meal.
The family-style sides were really laughable though. To my table of 10, they brought 20 tater tots to share, two tiny pots of mushrooms, and14 asparagus spears. They, once again, forgot the french fries, and when those finally arrived, it consisted of roughly two-four handfuls for the table. Really stingy, in my opinion. I would have preferred larger portions of just two sides.
The dessert consisted of cheesecake and cobbler. Two slices of each per 10 person table. Yeah......
I really like the sidecar room and think it's a great spot to host an event. My main concern with this event was the service or lack thereof. It was really stressful to keep running around, hunting down staff, to fix basic issues like issuing silverware and providing salad dressing. Also, some of the staff weren't very friendly at times and I saw one of them giving unwarranted attitude to one of the elderly guests. The bartender, however, was awesome and really nice to everyone.
Overall, the food was good but the service was lacking. I would probably return, but only for a small dinner.
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