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  • The staff was nice but not very accommodating for a ADA person in a chair , we called a week ahead and gave specifics on what we needed including a height issue and they would not hold anything for special issues it was first come first serve so thought we had it made because we arrived very early morning. Supposedly they didn't have ada rooms on lower floors do 4 days the wheelchair person couldn't shower the heat was over 110. Ive stayed at nicer hotels the bent over backwards to fix the situation and for the class of this hotel couldn't even leave a chocolate on the bed or over free anything not coffee in rooms nothing. Very disappointed for how classy this place looked. ADA person in our group felt a little discriminated that they could not hold anything a week in advance. Seriously get priorities right MB. And with all luggage and wheelchair person never ever asked to be helped into room I guess if it looked like we had money maybe they would have.
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