I've been here many times and have always loved my experience - until today. I arrived on time for my appointment and waited nearly an hour past my appointment time to start. No one checked in with me to provide me an update until a couple of minutes prior to sitting me down in the manicure chair. Then, instead of coming to guide me to the chair or even calling me by my first name, the nail tech snapped her fingers at me to get my attention. I didn't feel that was very professional. By this point, I'm already getting annoyed because of the hour wait past my appointment time. When I got to the table, the nail tech didn't really know what I was getting done - if I wouldn't have mentioned that I needed a manicure with my dip service, I wouldn't have gotten one yet that's what i booked myself for.
The nail tech was good, only down side was she was moving really fast to get through my appointment, so I didn't get the full experience I've had in the past.
During my appointment, the salon was really busy and it felt a little chaotic. My nail tech was paying attention to other things and was interrupted a few times where she had to stop my service. It was not a very relaxing or pleasant experience at all.
I paid $60 for my service and I feel like it was a waste of my money. I probably won't be back because of this experience.