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| - DO NOT TAKE YOUR PET HERE. They don't know the difference between a mutt and pure bred Doberman. I took my 1 year old, AKC registered Doberman to her annual checkup and they sent her home with a paper that said 'Mixed'. To start, we were there at 8:20 for an 8:30 all day, drop off appointment, and since I had some errands to run, went in 10 minutes early to get a head start.
Nope.
The receptionist said 'Since you're here early we'll wait a few minutes to get you checked in.' Why? I pay a monthly subscription to this vet to get first class treatment and they leave me waiting because I'm 10 minutes early? So after standing there looking at the front desk as other pets are checked in, they finally call us up to get checked in.
I pick her up and get home and notice her paperwork shows a 'Mixed' breed description(see image). Even a minimum wage receptionist can see she's not even close to a mutt. So we call up to see if we can get the paperwork redone with the proper breed designation and are told, after being placed on hold 3 separate times, that they can't redo the vet paperwork without seeing her AKC registration paperwork. So I say, 'No problem, I'll bring it up there now'
*Hold please*
'We won't be able to do it till her next vaccination'
Of course that's a year from now so for all I know I could take my dog in for something serious, and their system will show her as a mutt and she could be medically treated from the wrong perspective as Red Dobermans are particularly finicky when it comes to skin and stomach issues, but I shouldn't expect minimum wage receptionists to know that, my bad I guess.
All in all, a truly negative experience, maybe these are college kids trying to make extra money on the weekends? Who knows, but that's the level of competence they appear to have. We'll be transferring my pure bred, AKC registered Doberman to a new vet since this one can't tell a pure breed from a hole in the ground.
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