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| - Disclaimer: I'm pretty jaded when it comes to dealerships, I don't think there are any that are 5 stars, but that's just me.
I worked with Chris Graczyk because he was there, and a couple of people on Google Reviews had recommended him. He did not seem very knowledgeable about the car I was buying, but it was a used Toyota, not a Mini. If nothing else, he was/seemed honest from my experience, and that's something not seen very often in a car salesman. He was patient while I thought through my options and if he didn't know or was unsure of something he'd say so and/or say that he would find out the answer. After all was said and done, the sales manager offered to have Chris drive my new car out to my house (across the valley) free of charge since I didn't have a trade and therefore would have had two vehicles to contend with getting home. He ended up bringing it to my work which ended up being better for me and a little closer for him/them. I had a gentlemen's agreement with Chris that the car would be delivered with a full tank of gas and sure enough when I took possession of the car the fuel gauge was pinged to FULL. Not a big deal, but in reality he could have given it to me on E and I would have had no recourse as it wasn't in writing. So, I appreciate that he kept his word.
Other than that, decent experience, the sales manager was reasonable, the finance manager was kind of a dick in my opinion (aren't they all?). Inside the place was nice and there's some giant windows that look into the service area right next to a really comfortable lounge area. I'd say there are a lot less comfortable spots to have to wait around for your car to get serviced. Overall, a good experience, not "AMAZING!" or "life changing" or anything.
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