Was worried when I was arrived because of the review but process was smooth. There was no wait or confusion. I ordered my food smoothly and then proceeded to the register to pay. They were actually out of the lemon ricotta cookies and the cashier went out of her way to find me some and get them packaged. We ended up eating at the bar for some drinks and the service was great. The bartender was very attentive and knowledgeable. The people that complain about the process and service are wrong because we went back a second day to take some goodies back for friends and the process was just as smooth, some people just like to complain so take their reviews with a grain of salt.
I haven't mentioned the food, but it was great. Sandwiches and sides were amazing. I split the grilled cheese and the ham, apple and Gruyere sandwich with my sister they were both amazing and tasty. We had the potatoes and caprese salad to share and they were so light and refreshing, perfect pairing with the sandwiches.
The desserts are amazing, we brought a bunch home to friends who had them a few days later and they were still fresh and delicious.
The wine selections are great.