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  • After quitting Family Practice Specialists because of their stupid policy of charging $50 to access their patient portal, I was without a doctor. I'm not normally a guy that visits the doctor frequently, however, when you start getting older there are things you need to keep an eye on. Enter Mountain View Family Physicians. Googled them, checked out their staff online and on Yelp, they seem to have a solid reputation, even if only after a few reviews. At least they don't charge to access their patient portal. I needed to have some tests done, since I am considered a senior at Denny's and I just want to make sure all is well. Called in, made the appointment. Come appointment day, I signed in, paid my co-pay and waited. Maybe 15 minutes before Anne-Marie called me back. She was pleasant and polite, even joking a bit with me. She took my vitals, got some history and let me know Dr. Bell would be in shortly. Cripes, before I could even check-in to Yelp with a comment, the Doc was in the room and disinfecting. Dr. Bell was cordial, funny and easy to talk with. I like this guy, we seemed to click right off. I'm not big on unnecessary medical procedures/medications and we discussed my issues. He treated me as though I was educated on the issues I might face, and he was correct at that. He talked to me, and not down to me. He listened. He got some more details on my history, set me up for some tests and moved on. At no time did I feel he was rushing me, in fact, we chatted a bit and it helped me to feel comfortable with a new doctor/clinic. The front-end staff was a bit cranky, but not overly so - I pretty much expect that with medical administrative people everywhere - I wonder if they have to put that on their application? Multiple choice - always nice, slightly cranky, full on "why are you bothering me" cranky? Anyway, I give this place a solid gold 5-stars. Great people. I think I have finally found a doctor and staff I can live with.
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