I look to find the positive when leaving a review, which is why this office is receiving 2 stars instead of one. At least they followed up.
There was a pain in my mouth that had become intolerable overnight. I found this dentist on Yelp with good reviews. I showed up just before their posted hours and waited. After 30 to 35 minutes of waiting, nobody showed up. I went down the street to another dental office and had a root canal and extraction done and on my way to pain relief when they finally decided to call and ask how they could help.
I don't like leaving low reviews, but there's absolutely no excuse for not opening your office at posted hours or at least having a sign explaining that you would not be open until later that day.