Came here with a friend this past Wednesday for dinner. Ordered a poutine to share as a starter, Mac and cheese for my main and my friend got the chef's daily special (half chicken dinner).
Unfortunately, the chicken was not cooked. It was bleeding and pink. We sent it back to the kitchen. Casual apology from the server. To our surprise, the kitchen just recooked the same piece of chicken and sent it back on a new plate. In attempts to mitigate or cover the dryness of over cooked chicken, the kitchen squirted gravy onto it. Quite disappointing, a restaurant that is charging this kind of price for a meal would go about these methods to fix their errors. Serving undercooked chicken and then follow it up with an over cooked cut up piece of chicken sounds a bit surprising from an O&B restaurant. If this was Michael Bonacini on masterchef and his home cooked served that up.....he would've chucked the chicken in the garbage and at least given the guest a new meal. To top it off, no real formal apology, we were essentially hustled out of the restaurant as soon as we finished our plates.
Make sure you check your meat before consuming it! My only regret is that I forgot to take a picture of the bleeding chicken to post it on my review.
Update Mar13/18- ending up sending the restaurant an email. They gave a follow up call and will be looking at reviewing service standards. Hopefully this will not happen to future customers!