I have been a loyal customer of Princess Auto for years and used to come on almost a weekly basis to pick up automotive tools that I needed. Prices are competitive for this side of the border but can't compare to anything south of the border, like most retailers in Canada. One of the biggest problem is that items are often difficult to find. Sale items are not well stocked, so the really good sales are gone pretty fast. Their products are of decent quality but there are ones that I have broken before, so it is good that I was able to exchange broken tools for new ones.