rev:text
| - My husband says he has always had a good experience at the Angry Crab's other locations. The Sunday eve we went , the service was hap hazard and the manager had little wisdom when he came to our table to offer the excuse 'we have printer problems in the kitchen - it's not your server'! We hadn't complained, so a start for noticing. But, excuses are never acceptable and in this case not believable. We asked for water for a person at our table three times! We asked three times for gumbo that finally arrived with three of the entrees. I was half way through my meal before my sauce and the tiny pieces of cornbread, in paper trays, arrived (having asked yes, three times!) If a printer is at fault for not bringing water and flatware after three requests, you may want to review your business processes. The people at our table who ordered the seafood boil and salmon said it was good, as was the extremely late to the party gumbo. The calamari was overcooked and not rubbery, but nearly. The salad was generous, but the dressing skimpy for such a large bowl. Oh, and they lost our reservation that was made in person! The bartender was kind and helpful, but it hardly made up for the imposed auto-added 18% tip. The manager should put his money where his excuses are and discount a bad experience, or offer 'please come back gift card'... The only way I would try again is if it were free and only b/c my husband has enjoyed his past trips.
|