When I entered the "spa" it was hot and crowded and loud. A gaggle of little girls had taken over the shop so there was no quiet and relaxing atmosphere. The lady who worked on me never attempted any conversation and attempted to up the bill immediately. She never completed the service - no hot towels for my feet! She rudely jerked my feet around and laughed at other customers and talked to a fellow pedicurist in a foreign language making facial grimaces at other customers. When I came home my heels were rough and had nicked places. I will not be back.